Data Protection Notice for BRACE Community Response
BRACE Community Response CLG does not process personal data on the Organisation’s website.
However, the following Notice identifies the key elements of the Organisation’s application of the
eight data protection principles to the way in which we process data across the organisation.
However, the following Notice identifies the key elements of the Organisation’s application of the
eight data protection principles to the way in which we process data across the organisation.
We take your personal information and data very seriously in BRACE Community Response CLG
and only use it to help us provide you with an effective service. We only collect information you
have given to us, or a third party has given to us with your consent. We ask for your personal details
when you first present to the Organisation and then, while you are using our services we will
process other relevant information.
Data Security
Securing your personal data is extremely important to us in BRACE Community Response CLG
which is why we take appropriate measures to protect your data. Our collection and storage of data
is through Salesforce which is of the highest industry standard for security. Our IT providers are a
leading international company and again provide industry standard security protection for the data
we use.
which is why we take appropriate measures to protect your data. Our collection and storage of data
is through Salesforce which is of the highest industry standard for security. Our IT providers are a
leading international company and again provide industry standard security protection for the data
we use.
Why do we need to collect data and what do we do with it?
BRACE Community Response CLG, in order to provide and appropriate and effective service
requests and holds certain information in relation to those who use our services or engage in
training with us. We only process information for the purposes it was intended. Individuals
attending our services are requested to complete a “Consent” request appropriate to the engagement.
If you have any questions about this, you can ask any of our staff members.
requests and holds certain information in relation to those who use our services or engage in
training with us. We only process information for the purposes it was intended. Individuals
attending our services are requested to complete a “Consent” request appropriate to the engagement.
If you have any questions about this, you can ask any of our staff members.
What information do we process on your behalf?
The information processed includes names, addresses and contact details. It may also include,
depending on the nature of the services, any of the following information.
depending on the nature of the services, any of the following information.
- New Contact Details, including demographics and presenting issue.
- Consent Forms
- Referral related details
- National Drug Treatment Reporting System details
- Assessment related information
- Key Work and Session Notes
- Care Plans and Care Plan Objective Details
- Details gathered using Treatment Tools
- Record of activity with service
- Record of SMS and Email to or from Service user
- Enrolment details for programs and courses
- Invoicing and Billing details where relevant
- Minutes of meetings with Service User
- Records of actions related to Service Users, including complaints and disciplinary actions
- Correspondence on behalf of or about Service Users
Consent and the sharing of information.
Confidentiality is a central and integral part of BRACE Community Response CLG, and we are
committed to ensuring that all service user information is managed in line with accepted best
practice and relevant legislation.
committed to ensuring that all service user information is managed in line with accepted best
practice and relevant legislation.
Information held by BRACE Community Response CLG, and not independently available to a third
party, cannot be disclosed without the individual’s prior consent. This consent is sought in writing
using a standardised consent form.
There are certain limits to confidentiality, and these include situations where there are child
protection concerns, concerns for the wellbeing of the person or other persons, or information in
relation to criminal offences.
For how long is your personal data held?
Personal information held by BRACE Community Response CLG will be retained for no longer
than is required for the purpose or purposes for which it was obtained. If the purpose for which the
information was obtained has ceased and the personal information is no longer required, the data
will be deleted or disposed of in a secure manner.
than is required for the purpose or purposes for which it was obtained. If the purpose for which the
information was obtained has ceased and the personal information is no longer required, the data
will be deleted or disposed of in a secure manner.
What are your Rights as a Data Subject under the EU General Data Protection Regulations
(GDPR)?
- The right to be forgotten (Right to have your records erased)
- The right to restriction of processing.
- The right to object to certain processing.
- The right to data portability.
- The right of access to information.
- The right to complain, and
- The right to judicial remedy.
How do you view your records?
Under GDPR legislation you have a right to see what information is held by BRACE Community
Response CLG which relates to you. To do this please make a request in writing or by email to The
Director, BRACE Community Response CLG, Horizons Centre, Ballymun, Dublin 11, or to
info@brace.ie. We will respond to you within one month of receiving a valid written request.
More information
If you have any concerns or questions in relation to our protection of your data, please speak to a
member of staff or the Director of BRACE Community Response CLG.
member of staff or the Director of BRACE Community Response CLG.